At Omni Braids, we strive to provide exceptional service to all our valued clients. To ensure a seamless and convenient experience for everyone, we have implemented the following online appointment policy:
Booking Appointments:
- All appointments must be booked in advance through our online booking system on our website or by calling our salon at 770-837 5605.
- We encourage clients to schedule appointments at least 2 days in advance to secure their preferred time and stylist.
Confirmation and Reminders:
- Once you book an appointment, you will receive a confirmation email or text message containing the date, time, and stylist assigned to your appointment.
- We will send you a reminder notification 1 day before your scheduled appointment to help you stay organized.
Appointment Modifications:
- If you need to modify or reschedule your appointment, please contact us at least 3 days before the scheduled time.
- We understand that unforeseen circumstances may arise, and we will do our best to accommodate your needs, subject to availability.
Late Arrivals:
- We kindly request that you arrive on time for your appointment to ensure you receive the full service you deserve.
- If you arrive late, we may need to adjust your appointment duration or offer an alternative solution to minimize inconvenience for other clients.
Cancellations and No-Shows:
- We appreciate your understanding that last-minute cancellations and no-shows affect our stylists' schedules and prevent other clients from booking desired appointments.
- If you need to cancel your appointment, please notify us at least 3 days in advance. Late cancellations or no-shows may be subject to a fee or loss of any prepaid deposits.
Deposit and Payment:
- For certain services or appointments, a deposit may be required at the time of booking to secure your reservation. This deposit will be applied towards your final payment. APPOINTMENT DEPOSITS ARE NON-REFUNDABLE.
- We accept various payment methods, including cash, credit cards, or mobile payment apps.
Client Satisfaction:
- Your satisfaction is our top priority. If you have any concerns or issues regarding your appointment or service, please inform us immediately, and we will strive to resolve it to your satisfaction.
We kindly request your cooperation in adhering to our online appointment policy. By doing so, you help us provide an organized and efficient salon experience for all clients.
If you have any questions or require further clarification, please feel free to reach out to our team. We appreciate your support and look forward to serving you.
Best regards,
Omni Braids
